A picture of a cleaner working out of hours, a security challenge in contract cleaning

According to UK Home Office data, an estimated 500,000 to 900,000 people work illegally in Britain, with many based in London. There are hundreds of thousands of fraudulent identity documents in circulation in the UK, yet few cleaning contractors have the ability to spot them. This poses a significant security challenge in contract cleaning. 

The security challenge in contract cleaning

Security in contract cleaning is of paramount importance. Cleaning operatives often access facilities out of normal working hours. Cleaning contractors must have effective vetting procedures in place to safeguard the security of a facility and guarantee an exceptional level of service.

A cleaning contractor with an effective vetting procedure in place can reject up to 40% of new staff applications due to forged or out of date IDs. Cleaning contractors with an effective vetting procedure in place will spot fake documents from applicants.

Best practice for security vetting

What constitutes best practice when it comes to security vetting? Some useful guidelines include the following:

  • Verifying identities: going above and beyond Disclosure & Barring Service checks
  • Document authentication and pre-employment screening; and
  • Biometric recognition and GPS fleet monitoring

It is not unreasonable for clients to feel uneasy when they know that their facilities are being accessed out of hours by cleaning operatives. The cleaning industry is well-known for high staff turnover and cleaning contractors must take a progressive attitude towards staff retention and safety. To help improve security in contract cleaning, that may require improved and transparent security vetting procedures across the professional cleaning industry. 


With the security challenge in contract cleaning, contractors improving their security vetting procedures is an important step. In addition, contractors can also increase the transparency of those procedures with their clients by:

  1. Informing clients about the steps they take to check an employees identity;
  2. Inform clients about the extra steps they take to screen employees;
  3. Advise whether staff vetting is an ongoing process;
  4. Confirm whether the contractor follows a recognised vetting standard;
  5. Advise on how they monitor and record the whereabouts of their staff.

Cleaning contractors should be confident in the service they provide to clients. This includes providing a safe and secure environment for staff to work in to deliver their service. 

At The Organised Cleaning Company, we vet all of our staff thoroughly and maintain complete transparency with our clients about the cleaning operatives on their premises. If you’d like to discuss this further, contact The Organised Cleaning Company on 020 74584433 and talk to one of our team.

Want to stay up to date with the latest news from The Organised Cleaning Company?  Don’t forget to like us on Facebook, follow us on Twitter and Instagram. Subscribe to The Organsied Cleaner blog to regular updates in your inbox!